Frequently Asked Questions
What types of massage therapy services do you offer?
We offer a variety of massage services including Medical/Therapeutic Massage, Relaxation Massage, Oncology Massage, Prenatal Massage, and specialty add-ons such as Reflexology, Cupping, and Body Scrubs.
How do I book an appointment?
Appointments can be booked online through our website booking system or by contacting us directly during business hours.
What should I expect during my first visit?
Your first session includes a brief consultation to discuss your health history, goals, and any areas of concern so your treatment can be customized to your needs.
How early should I arrive for my appointment?
Please arrive 10–15 minutes early for your first appointment to complete any necessary intake forms and relax before your session begins.
What should I wear to my massage appointment?
Wear comfortable clothing. Clients may undress to their comfort level during the massage, and proper draping techniques are always used for privacy and comfort.
Do you offer prenatal massage?
Yes, prenatal massage is available and designed specifically to support relaxation, circulation, and comfort during pregnancy.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Cash App, and HSA/FSA payments.
Can I add extra services to my appointment?
Yes, add-on services such as Reflexology, Cupping, Body Scrubs, and enhancement treatments for hands, feet, or back can be added to your session.
What is your cancellation policy?
We kindly request at least 12 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.
How often should I receive massage therapy?
The frequency depends on your wellness goals and physical needs. Some clients benefit from weekly sessions, while others prefer monthly maintenance treatments.
Is massage therapy covered by insurance?
Coverage varies depending on your provider. HSA/FSA cards are accepted for qualifying services.
What if I have a medical condition or injury?
Please inform your therapist about any medical conditions, injuries, surgeries, allergies, or medications prior to your session so your treatment can be safely customized.
